Returns and replacements
The sale is final. Peptide Warehouse does not refund a payment. A pack that arrives damaged, short, or different from the pack ordered is replaced by a reshipment.
Refunds are not offered. Peptide Warehouse does not take a pack back and does not return the payment. Research peptides are sold for laboratory use, and a pack that has left the warehouse is not restocked.
What is reshipped
A replacement is reshipped when the delivered order is damaged, short, or is not the pack that was ordered. Email team@peptide-warehouse.us. Include the order number and a photograph of the pack and the shipping label.
A shipment delivered to the address entered at checkout is not reshipped because that address was wrong. If the carrier marks the shipment delivered, a replacement is not sent for a claim that it was not received.
These rules are part of the terms of sale. Orders ship within the USA from several warehouses, as stated on the shipping page. Private label is not offered, so there is no separate private-label return rule.
Returns at a glance
Refunds are not offered. A pack that arrives damaged, short, or different from the pack ordered is replaced by a reshipment.
| Policy | Returns not accepted |
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Replacement questions
Can I return a pack for a refund?
No. Refunds are not offered, and a pack is not accepted back. The remedy for a damaged, short, or wrong pack is a replacement shipment.
How do I report a damaged or wrong pack?
Email team@peptide-warehouse.us with the order number and a photograph of the pack and the shipping label. A verified problem is reshipped.
What if the carrier marked the shipment delivered?
A replacement is not sent for a claim that a delivered shipment was not received. Ask the carrier about that delivery. The buyer is responsible for the address entered at checkout.